Terms of Service
Effective Date: July 1, 2026
Welcome to Master Social Media ("Company," "we," "our," or "us"). By accessing or using our website, services, or communicating with us, you agree to these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website or services.
1. Services
Master Social Media provides marketing, branding, social media management, advertising, content creation, website design, consulting, automation, and related digital marketing services.
Any proposal, quote, invoice, or service agreement provided to a client supplements these Terms.
2. Website Use
You agree to use our website only for lawful purposes.
You agree not to:
Violate any applicable laws or regulations.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload malicious software or harmful code.
Copy, reproduce, or distribute website content without our written permission.
We reserve the right to suspend or restrict access for any misuse of the website.
3. Intellectual Property
Unless otherwise stated, all website content—including text, graphics, branding, logos, videos, images, designs, layouts, and other materials—is the property of Master Social Media and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, or distributed without our prior written consent.
Clients retain ownership of materials they provide to us. Upon full payment, ownership of custom-created deliverables transfers to the client unless otherwise specified in a separate written agreement. Master Social Media reserves the right to display completed work in its portfolio unless otherwise agreed in writing.
4. Quotes and Service Agreements
Quotes and proposals are valid for the period specified in the proposal or, if no period is stated, for 30 days.
Project scope, pricing, timelines, revisions, and deliverables are governed by the applicable service agreement or proposal.
Additional work requested outside the agreed scope may require a separate quote or change order.
5. Payments
Payment terms are outlined in each proposal, invoice, or service agreement.
Late payments may result in delayed work, suspension of services, or additional fees where permitted by law.
Unless otherwise agreed, payments are non-refundable once work has begun.
6. Client Responsibilities
Clients agree to:
Provide accurate information.
Supply requested content and approvals in a timely manner.
Maintain ownership or permission to use any content they provide.
Respond to requests necessary to complete the project.
Project timelines may be extended if required information or approvals are delayed.
7. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from Master Social Media.
These messages may include:
Appointment confirmations
Appointment reminders
Customer support
Project updates
Service notifications
Marketing communications (only with your consent)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.
Your consent to receive SMS messages is not a condition of purchasing any products or services.
8. Third-Party Services
Our services may integrate with or rely upon third-party providers, including advertising platforms, social media platforms, CRMs, payment processors, analytics providers, and website hosting providers.
We are not responsible for the policies, availability, security, or performance of third-party services.
9. Disclaimer
Our services are provided on an "as is" and "as available" basis.
While we strive to achieve the best possible results, we cannot guarantee:
Search engine rankings
Advertising performance
Lead volume
Sales
Revenue
Social media growth
Website traffic
Business outcomes
Marketing performance depends on numerous factors beyond our control.
10. Limitation of Liability
To the fullest extent permitted by law, Master Social Media shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services.
Our total liability for any claim shall not exceed the amount paid by the client for the services giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Master Social Media, its owners, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:
Your use of our website or services.
Content you provide.
Your violation of these Terms.
Your violation of applicable laws or third-party rights.
12. Termination
We reserve the right to suspend or terminate services at any time if:
These Terms are violated.
Fraudulent or unlawful activity is suspected.
Payment obligations are not met.
Continued service becomes impractical or unsafe.
Termination does not relieve clients of outstanding payment obligations.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in North Carolina.
15. Changes to These Terms
We may update these Terms from time to time.
Changes become effective upon posting to this page. Continued use of our website or services constitutes acceptance of the updated Terms.
16. Contact Information
If you have questions regarding these Terms, please contact us:
Master Social Media
Website: https://www.mastersocialmedia.co/
Email: [Insert Contact Email]
Phone: [Insert Phone Number]
Mailing Address:
[Insert Business Address]